Hyeon Su Kwon (Chris)
I design for the moments where technology meets human interaction, across both digital and physical surfaces. My work spans B2B and consumer products, built at two startups from zero to one.
How I work
I work across the whole product: research, strategy, interaction and visual design, and prototyping. I've sat in on sales calls to hear what customers actually struggle with, dug into data to see what they actually do, and worked side by side with engineering to understand what's possible. I bring those perspectives together until the right answer feels obvious, then see it through to launch.
Where I've been
I'm currently the founding designer at WelcomeScreen, where I design both sides of the product, from the dashboards operators use to run their business to the TV and mobile experiences their guests see. It now reaches 4,500+ properties and over a million guests a year across 35+ countries.
Before that, I helped build ZoneSage from the ground up, replacing manual bookkeeping with property-level accounting operators could trust.
Earlier, at Horizon Media, I worked as a Business Solution Strategist in a large organization alongside executives, legal teams, digital teams and outside vendors. That's where I learned how decisions get made at scale: through alignment, review and care. It shaped how I work today: I know when to move fast and when to be deliberate.